Service
Level |
Service Details |
Annual Prices From |
|
| |
• 8am – 8pm working week telephone support |
| • 10am – 6pm weekend telephone support |
| |
• 30 minute engineer dispatch within working hours |
| |
• 4 hour engineer dispatch outside working hours |
| |
• 1 hour per machine per month software telephone support |
| |
• Unlimited server and hardware telephone support |
| |
|
|
| |
Server |
£2000 |
| |
Desktop |
£100 |
| |
Laptop |
£150 |
| |
Software |
£300 |
| |
Network hardware |
£500 |
|
|
| |
• 9am – 5:30pm working week telephone support |
| |
• 8 working hour engineer response |
| |
• 30 mins per machine per month software telephone support |
| |
• Unlimited server and hardware telephone support |
| |
|
|
| |
Server |
£1000 |
| |
Desktop |
£60 |
| |
Laptop |
£70 |
| |
Software |
£120 |
| |
Network hardware |
£300 |
|
|
| |
• Working hours week-day telephone support |
| |
• 48 hour engineer response |
| |
• 15 mins per machine per month software telephone support |
| |
• Unlimited server and hardware telephone support |
| |
|
|
| |
Server |
£500 |
| |
Desktop |
£40 |
| |
Laptop |
£50 |
| |
Software |
£80 |
| |
Network hardware |
£200 |
|
